Job Title: Head of Property Management
Location: Solihull or Redditch
Basic up to £32,000
OTE: £40,000+
Required: 1 year's experience
We are seeking an experienced and motivated Head of Property Management to lead our client's property management team in Solihull or Redditch. This is an excellent opportunity for a driven professional to manage a diverse portfolio, lead a dedicated team, and uphold the highest standards of service within our client’s estate agency.
Our client offers award-winning services, making this a fantastic opportunity to join a team committed to delivering outstanding customer service to landlords and tenants while fostering strong relationships with contractors. This role is ideal for someone seeking a fast-paced, dynamic, and rewarding career within a growing company.
Key Responsibilities:
• Oversee the daily operations of the property management department.
• Manage a portfolio of residential rental properties, ensuring compliance with all legal and regulatory requirements.
• Lead, train, and support the property management team to maintain high service standards.
• Build and maintain strong relationships with landlords, tenants, and contractors.
• Handle escalated issues, disputes, and complaints professionally and efficiently.
• Ensure timely rent collection, arrears management, and deposit handling.
• Coordinate maintenance requests and ensure prompt resolution of property issues.
• Conduct periodic property inspections and ensure compliance with tenancy agreements.
• Keep up to date with changes in property law and implement necessary updates
Requirements:
• Proven experience in property management, ideally in a senior or leadership role.
• Strong knowledge of lettings legislation and compliance requirements.
• Excellent leadership and team management skills.
• Strong problem-solving and decision-making abilities.
• Exceptional communication and negotiation skills.
• Highly organised with the ability to multitask and prioritise effectively.
• Full UK driving licence and access to a car.
What We Offer:
• Competitive basic salary with OTE of up to £40,000.
• Career growth opportunities within a thriving estate agency.
• Supportive and dynamic work environment.
• Ongoing training and professional development.
• Company incentives and rewards.
If you are an experienced property management professional with leadership skills and a passion for delivering exceptional service, we’d love to hear from you!